PentaGate Co., Ltd. has the following processing policy to protect users' personal information and rights and interests in accordance with the Personal Information Protection Act and to smoothly handle users' grievances related to personal information.
PentaGate Co., Ltd. revises its personal information processing policy, the company will notify you through website notices or individual notices.
○ This policy will take effect from November 12, 2024.
1. Purpose of processing personal information
PentaGate Co., Ltd. processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be sought if the purpose of use is changed.
Product inquiry consultation processing
Personal information is processed for the purpose of verifying the applicant's identity and notifying the processing results.
Providing goods or services
We process personal information for the purpose of providing services, etc.
2. Fill out the items of personal information being processed
PentaGate Co., Ltd. processes the following personal information items.
Product inquiry consultation processing
- Required items: company name, name, phone number, email
3. Rights and obligations of information subjects and methods of exercising them
As a subject of personal information, users can exercise the following rights.
The information subject may exercise the following rights related to personal information protection on PentaGate Co., Ltd. at any time.
① Request to view personal information
② Request for correction if there is an error, etc.
③ Request for deletion
④ Request to suspend processing
The exercise of rights under Paragraph 'A' can be done in writing, e-mail, facsimile (FAX), etc. in accordance with the form in Annex No. 8 of the Enforcement Rules of the Personal Information Protection Act on PentaGate Co., Ltd. We will take action on this without delay.
If the information subject requests correction or deletion of errors in personal information, PentaGate Co., Ltd. will not use or provide the personal information until correction or deletion is completed.
Rights can be exercised through an agent, such as the information subject's legal representative or a person authorized to do so. In this case, you must submit a power of attorney in the format of Appendix 11 of the Enforcement Rules of the Personal Information Protection Act.
4. Destruction of personal information
In principle, PentaGate Co., Ltd. destroys the personal information without delay when the purpose of processing personal information has been achieved. The procedures, deadlines and methods for destruction are as follows.
-Destruction procedures
The information entered by the user is transferred to a separate database after the purpose is achieved (separate documents in the case of paper) and stored for 3 years (in the case of technical support applications) or immediately destroyed (training applications, online) in accordance with internal policies and other relevant laws. In case of consultation. At this time, personal information transferred to the DB will not be used for any other purpose unless required by law.
-Destruction period
If the personal information retention period has elapsed, the user's personal information will be retained within 5 days from the end of the retention period, and if the personal information becomes unnecessary due to the achievement of the purpose of processing the personal information, abolition of the relevant service, or termination of business, etc. Personal information will be destroyed within 5 days from the date the processing is deemed unnecessary.
-Destruction method
Information in the form of electronic files uses technical methods that do not allow the records to be reproduced.
5. Measures to ensure the safety of personal information
PentaGate Co., Ltd. is taking the following technical/administrative and physical measures to ensure safety in accordance with Article 29 of the Personal Information Protection Act.
Conduct regular self-audits
To ensure the stability of personal information handling, we conduct self-audits on a regular basis (once a year).
Minimization and training of employees handling personal information
We are implementing measures to manage personal information by designating employees who handle personal information and limiting it to the person in charge.
all. Technical measures against hacking, etc.
In order to prevent personal information leakage and damage due to hacking or computer viruses, PentaGate Co., Ltd. installs a security program, periodically updates and inspects, installs a system in an area with controlled access from the outside, and technically/physically monitors and blocks it. I'm doing it.
la. Access control for unauthorized persons
We have established and are operating access control procedures for physical devices that store personal information.
6. Contact information of personal information manager and person in charge
You may report any personal information protection-related complaints that arise while using the provider's services to the personal information manager or responsible department.
The provider will promptly and sufficiently respond to users’ reports.
Personal information manager
Phone: +82-70-5220-1798
If you need to report or consult about other personal information infringements, please contact the organizations below.
- Personal Dispute Mediation Committee (www.1336.or.kr)
- Information Protection Mark Certification Committee (www.eprivacy.or.kr)
- Supreme Prosecutors' Office High-Tech Crime Investigation Division (http://www.spo.go.kr)
- National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr)
7. Protection of personal information of persons under 14 years of age
Children under the age of 14 must obtain the consent of their legal representative before signing up as a member.
The legal representative may request the company to view, correct, delete some information, or withdraw consent to the child's personal information at any time, and the company must take necessary measures without delay in response to such requests.
8. Other
Please be advised that this “Privacy Policy” does not apply to the collection of personal information by websites linked to this site.
9. Duty to notify
If there are any additions, deletions or modifications to the current personal information handling policy, we will notify you through 'Notice' on the website at least 7 days prior to the revision.
- Announcement date: November 12, 2024
- Effective date: November 12, 2024